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  Payment: I prefer payments to be made via Paypal. It is safe and secure and you don't even need a Paypal account as credit cards payments can also be made through Paypal. If you are not comfortable making a payment online you may send a US check or money order payable to Cobblestone Creations.
Shipping: I will ship your purchase carefully packaged within no more than 2 days of receiving a confirmed payment. Typically I ship the same day I receive payment. I charge only a portion of the actual travel expenses for my little fiends. The default shipping methods are either 1st Class or Priority Mail (for packages over 13 oz) within the US.
International: Please understand that I am legally unable to mark items as gifts or reduce the purchase price on customs forms. International shipping is 1st Class International. If you prefer trackable shipping, I am willing to do so at the additional cost.
Customs Fees: International Buyers ~ Please Note ~ Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. I do not mark merchandise values below value or mark items as gifts - US and International government regulations prohibit such behavior.
Packaging: Each of my creations will arrive with their signed and dated Certificate of Authenticity (COA) featuring a picture and for the Cobblestone Circle Citizens, their story too, certifying that they are an original Cobblestone Creation. All of my creations also come with individually labeled Gift Boxes all ready for you to wrap for that someone special.
Layaway: I am happy to place items on hold. My typical layaway starts with a 30% deposit with the balance paid off over the next three months. Layaway terms are negotiable ~ Email me! We will find terms that work for you. Should you decide to not purchase the item after payments have begun, your money will be refunded only if I can find another buyer for the item.
Returns: If you are not happy with your items, you may return them, in original condition, for a refund of the purchase price. I will not refund S&H. Your refund will be sent the same way you made payment. Return postage will be paid by the buyer. Returned items must not be exposed to smoke or other elements that detract from the item's value.

I reserve the right to change policies without notice.
 
 
Email
laura@cobblestonecreations.net



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